Privacy Policy

Last Updated: 27/09/2025

ÉLOREA (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit eloreabeauty.com.

By accessing our website or purchasing from us, you agree to the practices described below.

1. Information We Collect

We collect the following types of information:

A. Personal Information (Provided by You)

  • Name

  • Email address

  • Billing address

  • Shipping address

  • Payment details (processed securely by third-party providers)

  • Phone number (optional)

  • Order details

B. Automatically Collected Information

When you browse our website, we may collect:

  • IP address

  • Device information

  • Browser type

  • Pages visited

  • Time spent on site

  • Cookies and tracking technologies

C. Cookies & Analytics

We use cookies to:

  • Improve website experience

  • Track user behavior

  • Analyze traffic

  • Personalize content

  • Support advertising performance (Google Ads, Meta Ads, etc.)

You can disable cookies in your browser settings at any time.

2. How We Use Your Information

We use your information to:

✔ Process and fulfill orders
✔ Provide shipping updates
✔ Improve customer support
✔ Send transactional emails (order confirmation, tracking, etc.)
✔ Operate and optimize our website
✔ Prevent fraud and security risks
✔ Comply with legal requirements
✔ Improve advertising performance (Google Ads & Meta Ads)

We do not sell your personal information.

3. Sharing Your Information

We may share your information with trusted third parties to operate our business effectively:

A. Fulfillment Partners

To prepare, package, and ship your order.

B. Payment Processors

(Shopify Payments, PayPal, Stripe, etc.)
Your full payment information is never seen or stored by us.

C. Analytics & Marketing Tools

(Google Analytics, Google Ads, Meta Ads)
Used to measure performance and improve customer experience.

D. Service Providers

Such as email providers, customer support tools, and website apps.

We never sell or rent your personal information.
All shared information is used strictly for business operations.

4. Data Protection & Security

We use industry-standard security measures to protect your information, including:

  • SSL encryption

  • Secure hosting

  • Firewall protection

  • Limited employee access

  • Regular monitoring and updates

However, no online system is 100% secure.
By using our site, you acknowledge this inherent risk.

5. Your Rights (GDPR + CCPA Compatible)

Depending on your location, you may request:

✔ Access to your personal information
✔ Correction of inaccurate data
✔ Deletion of your data (unless required for legal or transactional reasons)
✔ Limiting or objecting to data processing
✔ Export of your data

To submit a request, email:
📧 support@eloreabeauty.com

We respond within 30 days.

6. Retention of Information

We retain personal information only as long as necessary to:

  • Process your order

  • Comply with legal requirements

  • Maintain business records

Once no longer needed, data is securely deleted.

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices and encourage you to read their policies.

8. Advertising & Cookies (Google Ads Compliant)

We use cookies and tracking tools to support advertising platforms such as:

  • Google Ads

  • Meta Ads

  • TikTok Ads

  • Shopify Marketing Tools

These tools help us:

  • Understand performance

  • Deliver relevant ads

  • Limit ad frequency

  • Improve website experience

You can opt out of personalized advertising through Google settings.

9. Children’s Privacy

We do not knowingly collect information from individuals under 18 years old.
If you believe a minor has submitted data, contact us immediately.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes take effect immediately when posted on this page.

11. Contact Us

For questions or concerns about this Privacy Policy, contact us:

Email: support@eloreabeauty.com

Phone: +1 929-338-1460

Address: 30 North Gould Street, WY 82801, United States

Opening Time: 09:00 AM - 05:00 PM EST