Last Updated: 27/09/2025

Welcome to ÉLOREA.

By accessing or purchasing from eloreabeauty.com, you agree to the following Terms of Service.
Please read them carefully.

These terms apply to all visitors, customers, and users of our website.

1. Overview

ÉLOREA (“we,” “us,” “our”) operates the website eloreabeauty.com and provides botanical beauty and personal-care products.
By using our site, you acknowledge that you are at least 18 years old or have parental permission to use this site.

Your continued use of our website constitutes acceptance of these Terms.

2. Online Store Terms

You may not use our products for any illegal or unauthorized purpose.
You must not violate any laws in your jurisdiction, including intellectual property laws.

You agree not to:

• Copy, resell, or exploit any portion of the website

• Interfere with website security

• Use automated tools to collect data without permission

Violation of these terms may result in termination of service.

3. Product Information

ÉLOREA offers botanical beauty and personal-care products.
We make no medical claims, guarantees, or promises of cure, treatment, or prevention.
All product descriptions are for cosmetic and educational purposes only.

We reserve the right to:

• Modify product descriptions

• Update or discontinue products

• Limit quantities

• Restrict sales to specific regions

All descriptions are accurate to the best of our knowledge at the time of publication.

4. Order Processing & Fulfillment

All ÉLOREA orders are fulfilled by our trusted fulfillment partner in the United States.

Processing Time

Orders typically require 2–4 business days to process before shipment.

Shipping

ÉLOREA ships through USPS using:

• USPS Ground Advantage (2–4 business days)

• USPS Priority (1–3 business days)

You will receive a tracking number via email once your order is shipped.

We are not liable for:

• Delays caused by the carrier

• Incorrect addresses provided at checkout

• Packages marked as “Delivered” but not received

5. Pricing

All prices listed on our website are in USD unless otherwise stated.

Prices may change at any time without notice.
We reserve the right to modify or discontinue any product or promotion.

6. Billing & Account Information

You agree to:

• Provide accurate, current, and complete purchase information

• Update your account and billing information when necessary

If your payment method fails, we may cancel your order.

We are not responsible for processing delays caused by incomplete or inaccurate information.

7. Returns, Refunds & Replacements

For safety and hygiene reasons, all sales are final for beauty and personal-care items that have been opened or used.

We offer replacements for items that arrive:

• Damaged

• Defective

• Incorrect

Full policy available here: Refund Policy

We do not guarantee refunds for:

• Buyer’s remorse

• Packages marked as delivered but not received

• Incorrect shipping addresses

• Delayed carrier delivery

8. Optional Tools & Third Parties

We may use third-party tools, services, or apps that integrate with our store.
Your use of these tools is governed by their respective policies and terms.

We are not responsible for:

• Third-party errors

• Third-party service interruptions

• Third-party data handling practices

9. Errors, Inaccuracies & Omissions

Occasionally, there may be information on the website that contains typographical errors or omissions (e.g., promotions, pricing, descriptions).

We reserve the right to:

• Correct errors

• Update inaccurate information

• Cancel orders affected by inaccuracies

10. Prohibited Activities

You may not:

• Violate or attempt to violate website security

• Upload harmful code, viruses, or malware

• Use the site for fraudulent activity

• Harass, abuse, or harm other users

• Perform unauthorized data scraping or crawling

We may terminate your access for violating any of these rules.

11. Intellectual Property

All content on eloreabeauty.com, including:

• Logos

• Product names

• Text

• Images

• Branding assets

is the intellectual property of ÉLOREA and may not be reproduced without permission.

12. Limitation of Liability

ÉLOREA is not responsible for:

• Losses due to website downtime

• Errors in product descriptions

• Allergic reactions or sensitivities

• Misuse of products

• Damaged or stolen packages delivered by carriers

Our products are cosmetic and not intended to diagnose, treat, or cure medical conditions.

13. Governing Law

These Terms of Service are governed by the laws of the United States and the state or country where ÉLOREA operates.

14. Changes to Terms

We reserve the right to update, modify, or replace these Terms at any time.
Changes will be posted on this page, and continued use of the site means you accept them.

15. Contact Information

Questions about the Terms of Service should be sent to: 

Email: support@eloreabeauty.com

Phone: +1 929-338-1460

Address: 30 North Gould Street, WY 82801, United States

Opening Time: 09:00 AM - 05:00 PM EST